JD Lawn and Landscape LLC does business as Stonehaven Outdoor Living. References to “Stonehaven Outdoor Living,” “we,” “us,” and “our” in this Privacy Policy refer to JD Lawn and Landscape LLC d/b/a Stonehaven Outdoor Living.
This Privacy Policy explains how JD Lawn and Landscape LLC d/b/a Stonehaven Outdoor Living collects, uses, and shares information when you visit our website, submit a form, request an estimate, schedule a consultation, or communicate with us.

We may collect the following categories of information:

Contact Information: name, phone number, email address, mailing address, and other details you provide.

Project / Request Information: details you submit about your project, preferences, photos you provide, and scheduling information.

Communications: messages and content you send us via forms, email, phone, or text message (SMS).

Website Usage Information: IP address, device/browser information, pages viewed, and similar analytics data collected via cookies or similar technologies.

We use information to:

Respond to inquiries and provide customer support
Schedule consultations/appointments and send related confirmations, reminders, and updates
Provide quotes/estimates and service-related communications tied to your request
Improve our website, services, and customer experience
Maintain security, prevent fraud, and comply with legal obligations
Cookies & Analytics

We may use cookies and similar technologies for website functionality and analytics. You can control cookies through your browser settings. If you disable cookies, some features may not function properly.

We do not sell your personal information.

We may share information with service providers that help us operate our business, such as website hosting, CRM, scheduling, analytics, and messaging providers, only to perform services on our behalf.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information if required by law, court order, or to protect our rights, safety, or property.

We retain information as needed to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

Security
We use reasonable administrative, technical, and physical safeguards to protect information. No system is completely secure, so we cannot guarantee absolute security.

If you opt in to receive text messages from JD Lawn and Landscape LLC d/b/a Stonehaven Outdoor Living, we may collect and use:

your mobile number
opt-in and consent records, including how and when you opted in
message content and delivery information

Purpose: appointment confirmations, reminders, responses to service inquiries, updates including reschedules, and customer care related to your request.

If you separately opt in to receive marketing SMS, we may also send promotional text messages about special offers, discounts, and marketing updates.

Message frequency varies and may be up to 15 messages per month.
Message & data rates may apply.
Opt-out: reply STOP to cancel at any time.
Help: reply HELP for help.

SMS consent is not a condition of purchase.

By opting into our SMS services, you represent that you are at least 18 years of age.

We may share your personal data, including your SMS opt-in or consent status, only with third parties that help us provide messaging services, including platform providers, phone companies, and vendors that assist in the delivery of text messages.

We retain information as needed to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

We use reasonable administrative, technical, and physical safeguards, including SSL encryption for form submissions, to protect personal information. No system is completely secure, so we cannot guarantee absolute security.